Recommended Mapping Examples The initial configuration already includes useful field associations. Start from these defaults and customize only what is actually required by the business process. Contact example Exchange vtenext Last name Last name First name First name Primary e-mail E-mail Business phone Phone Mobile phone Mobile Home phone Home phone Business fax Fax Department Department Job title Title Birthday Date of birth Business address Primary shipping address Other address Other address The Primary e-mail field must remain mapped to a valid vtenext e-mail field. Organization example Exchange vtenext Company name Organization name Primary e-mail E-mail Business phone Phone Description Description Business address Billing address Other address Shipping address Organization name is a structural association and should not be treated like a normal free mapping row. When to add a custom field Add a mapping only when the value is actually used, the vtenext field type is compatible, the information must be visible in Exchange and it is clear which system is the authoritative source for the value. Avoid excessive mappings Synchronizing many unused fields makes troubleshooting harder. A smaller, clear mapping based on real business needs is usually preferable.