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What the Connector Is For

Exchange Connector keeps selected vtenext data synchronized with Microsoft 365 or Microsoft Exchange.

It can synchronize:

  • Calendar / Events;
  • Tasks;
  • Contacts;
  • Organizations.

Synchronization can work in both directions: changes made in vtenext can be sent to Exchange and changes made in Exchange can be brought back into vtenext, depending on the enabled features.

Two connection methods

  • Microsoft 365 / Exchange Online: uses Microsoft Graph;
  • Exchange Server installed on the customer infrastructure: uses EWS.

For end users, the main difference is how the account is connected: Microsoft 365 uses Microsoft sign-in and authorization, while Exchange Server uses Exchange credentials and selected folders.

Who configures what

The vtenext administrator configures the connector, selects what must be synchronized and defines field mappings. Each user then completes their own account connection and selects the folders to use when required.

Once configuration is complete, the connector works automatically in the background.

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