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Resource Users and Impersonation

The Is Resource and Impersonation options are intended for specific scenarios and should not be enabled for every user.

Is Resource

Use Is Resource when the vtenext profile represents an Exchange resource, such as a mailbox or calendar dedicated to a meeting room, equipment or another company resource.

For a normal person with their own mailbox, this option is generally not required.

Impersonation

Use Impersonation when the Exchange environment has been configured so that one account can operate on another user's or resource mailbox.

The required permissions must already exist in Microsoft/Exchange. Enabling the option in vtenext does not automatically grant them.

Before using these options

Confirm with the Microsoft/Exchange administrator:

  • which mailbox must be synchronized;
  • which account performs the connection;
  • whether the required permissions are already configured;
  • which folders must be used.

If no special setup exists, use the standard one-vtenext-user-to-one-Exchange-mailbox configuration.